Board Cutting and Edging Supervisor(External Applications Only)

About the job

Description: Board Cutting and Edging Supervisor is responsible for monitoring cutting & edging operations, quality and smooth running of cutting & edging processes. He/she needs to supervise and coordinate activities of workers engaged in cutting& edging fabric as per customer specifications so to minimise losses to the company. Responsible for the maintenance on all machinery.  Requirement:  - Grade 12 or equivalent NQF 4 qualifications. - 2 years carpentry experience would be advantageous - 2 years managerial or supervisory experience would be advantageous - 1 year experience working with cutting and edging machinery would be advantageous - Ability to perform basic calculations accurately. - Well-developed problem solving and analytical skills - Must be willing to work shifts, weekends, and Public Holidays. - Must be able to work under pressure. Key Performance Area:  Description - Minimise wastage and customer complaints through accurate calibration of machines according to cutting list - Minimise wastage and customer complaints through accurate reading and interpreting of cutting lists - Perform daily cleaning and preventative maintenance on machinery - Provide reliable, prompt Customer Service. - Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service. - Advise Customers correctly on product. - Assist Customer with any product queries. - Assist with Customer complaints timely. - Must be available in area of responsibility. - Assist in other departments as and when required - Ensure area of responsibility is packed neatly and free of obstacles, - Ensure stock is merchandised immediately after being received. - Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility. - Adherence to machinery specifications and safety standards - Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees - Be aware of suspicious behaviours or people and report any suspicions to Management. - No product to be loaded for a customer without proof of purchase or required documentation. Values: Integrity - Complying with generally accepted standards in activities related to the position. - keeps promises. - creates realistic expectations. - is sincere. - handles sensitive information carefully. - shows awareness of values, indicates when boundaries are crossed. Accuracy - Effectively handling detailed information and being consistently attentive to details. - Works in an orderly fashion. - Ensures that matters are handled in an orderly and accurate manner from start to finish. - Prevents mistakes. - Invests energy in checking his/her work for mistakes. Client focus - Identifying and actively responding to clients' wishes and needs. - Deals with clients in a friendly manner. - Shows involvement in the client's problem. - Makes clients feel welcome. - Approaches the client's question with a can-do mentality Personal development - Being aware of one's own strengths and weaknesses: consciously working on personal development. - Is focused on self-broadening and/or gaining more in-depth knowledge. - Follows relevant training programmes and/or looks for opportunities to gain experience. - Seeks and uses opportunities for personal development. - Asks for feedback in order to learn

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