Deputy Director: Loss Control and Vehicle Monitoring

About the job

REF NO: REFS/057132 Requirements: NQF Level 7 in Transport Management or Logistics, 3 to 5 years relevant experience in vehicle tracking industry and fleet management environment at supervisory/management (ASD) Level. A Valid driver’s License. Knowledge in Fleet Management Operations Loss Management Monitoring and Compliance Financial Management Investigations and Risk Management Data Analysis and Reporting Stakeholder Management. Notes: Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful. Find us Address 75 Fox Street, Mashalltown Johannesburg 2000 Email us Email e-recruitment@gauteng.gov.za Quick Links All Jobs About Us © Gauteng Provincial Government . Powered by Department of e-Government Duties: Manage vehicle tracking operations and risks: Develop and implement loss prevention and vehicle security strategy. Monitor fleet movement and identity risk anomalies and unauthorized vehicle usage. Investigate vehicle incidents. Establish and maintain procedures to minimize operational losses. Coordinate with law enforcement when required. Implement training programmes on tracker technology and customer service. Manage theft and recovery processes: Coordinate recovery efforts by external stakeholders e.g. law enforcements agencies and clients. Maintain accurate records of theft incidents recoveries and associated performance matrix. Prepare operational loss control and recovery performance reports. Manage customer support function and technical services delivery: Supervise technical support personnel and field technicians. Maintain strong technical knowledge of telematics and fleet technology. Manage and review technical service contracts and service provider performance. Manage customer escalations and resolve complex operational issues. Manage compliance with service level agreements and contractual obligations. Monitor technical support operations and drive continuous improvement in loss control and fleet visibility: Monitoring of fleet activities and critical alerts. Implement best practices for fleet visibility and operational efficiencies. Manage escalations relating to tracker devices communication failures and monitoring exceptions. Monitor customer support recovery success rates, monitoring efficiency and technical performance. Utilize advance Excel tools to analyze fleet performance to identify trends and management reports for executive decision making. Manage Resources: Manage employee performance. Manage employee personal development plans. Management and Development System (PMDS) processes. Prepare and manage the unit's budget in line with organizational priorities and PFMA requirements. Monitor expenditure and ensure effective, economical, and efficient utilization of resources.

Enquiries

Ms. Precious Maimela (010) 345 1538

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