Desktop Technician
Gfleet · Bedfordview, Gauteng, South Africa
Closes 9 November
- Employer
- Gfleet
- Location
- Bedfordview, Gauteng, South Africa
- Salary
- R338 106 per year
- Posted
- 23 October 2026
- Closing date
- 9 November 2026
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About the job
REF NO: REFS/057134 Requirements: A minimum three-year National Diploma (NQF Level 6) in Information Technology A minimum of 2 to 3 years’ experience in ICT Support Possession of the certification in ITIL Foundation or CompTIA A+, N+, Security + will be an added advantage. Ability to interact with people on different levels, Ability to be service orientated, Ability to undertake a risk analysis and undertake a risk analysis and undertake a risk mitigation strategy, Ability to identify and interpret the required information fields and documentation, Ability to manage project, Ability to prepare reports, submissions and presentations. Code 8/10 Driver’s License. Notes: Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful. Find us Address 75 Fox Street, Mashalltown Johannesburg 2000 Email us Email e-recruitment@gauteng.gov.za Quick Links All Jobs About Us © Gauteng Provincial Government . Powered by Department of e-Government Duties: Provide technical support for desktop hardware, software, and peripheral devices. Install, configure and troubleshoot operating systems and standard applications. Perform routine maintenance, updates, and patch management. Respond to and resolve logged incidents and service requests within SLA timelines. Set up new ICT equipment (desktops, laptops, printers, etc.). Support network connectivity at the desktop level (LAN/Wi-Fi troubleshooting). Maintain asset registers and ensure accurate tagging and tracking of ICT equipment. Participate in ICT infrastructure rollouts and upgrades. Deliver both in-person and remote technical assistance to staff across all departments, ensuring minimal disruption to operations. Promote responsible ICT usage by guiding users on security protocols, software best practices, and digital hygiene. Escalate complex or unresolved technical issues to second-tier support teams or designated ICT Practitioners for further investigation and resolution. Configure and update endpoint security tools to mitigate risks associated with cyber threats and system vulnerabilities. Track and report on user compliance with ICT security frameworks, flagging any deviations for immediate action. Participate in the setup and testing of backup and recovery solutions to minimize data loss and downtime. Maintain comprehensive records of service requests, troubleshooting steps, and outcomes. Create and maintain user guides and FAQs to improve self-service capabilities. Provide accurate and timely input for ICT performance metrics and departmental reports.
Enquiries
Ms. Khutso Motshekga (010) 345 1538
Source
Published by Gauteng at jobs.gauteng.gov.za. The advert and its text belong to Gfleet; Honde shows it as published and links to the original. Check the closing date and requirements there before you apply. Genuine employers never ask you to pay to apply.
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