End Controller(Internal Applications Only - SamNtuli)

About the job

Description: Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock. Requirements: - Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years’ work related experience - Ability to communicate in English and the dominant language spoken in the geographical area where the position is available - Must be literate - Must have strong numeric skills - Proven attention to detail - Must be able to work under pressure - Must be willing to work shifts, weekends and Public Holidays Key Performance Area:  - Ensure no goods leave Cashbuild stores without the relevant documentation - Completed correct and full - Correct date, time, sequence, and signature on document has been captured - Ensure all Customer returns are correctly recorded in the End Controller book and authorised - Ensure back up employee available for area of responsibility with shift changes, lunch, and tea breaks - Sign the End Control keys IN / OUT daily - All exit / entry doors must be closed if not in use - To ensure that loading and off-loading shutter doors are closed at all times where not in use - Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management - Conduct random searches on Employees when they leave the Store Customer Service - Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods - Direct Customers to relevant person who can assist him / her. Ready for Business - Adhere to Ready for Business and Beyond my Control as per the CB Way Values Integrity - Complying with generally accepted standards in activities related to the position. - keeps promises. - creates realistic expectations. - is sincere. - handles sensitive information carefully. - shows awareness of values, indicates when boundaries are crossed. Accuracy - Effectively handling detailed information and being consistently attentive to details. - Works in an orderly fashion. - Ensures that matters are handled in an orderly and accurate manner from start to finish. - Prevents mistakes. - Invests energy in checking his/her work for mistakes. Client focus - Identifying and actively responding to clients' wishes and needs. - Deals with clients in a friendly manner. - Shows involvement in the client's problem. - Makes clients feel welcome. - Approaches the client's question with a can-do mentality Personal development - Being aware of one's own strengths and weaknesses: consciously working on personal development. - Is focused on self-broadening and/or gaining more in-depth knowledge. - Follows relevant training programmes and/or looks for opportunities to gain experience. - Seeks and uses opportunities for personal development. - Asks for feedback in order to learn 

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