Store Manager(External Applications Only - Nkuzana)

About the job

Description: Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy. Requirements: - Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience - Must have well developed business acumen - Must be able to work under pressure - Must be computer literate (Basic computer literacy) - Must have strong leadership skills - Must have strong administrative skills - Own transport is preferable with valid drivers licence - Must have own cell phone - Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation - Must have strong Human Resources Management skills - Attention to detail Key Performance Area: Strategic Management - Develop, implement and manage a strategic plan for the Store ensuring it is aligned with the overall Divisional strategy and strategic initiatives Grow and Protect Market Share - Grow transactions, sales and market share in store as defined in the budget - Achieve sales budgets and growth objectives - Manage and promote the customer loyalty programmes and 3rd party credit - Develop action plans to protect the markets where competitors are entering the markets. - Ensure Store Business plans are implemented and updated when required Customer Service - Manage the implementation and monitoring of the Customer Service strategy in the store - Ensure an effective Delivery Service is maintained within the store as per company policy - Grow and maintain VIC and charge card client base - Recommend Range improvements to suite the market Asset Control - Manage and control shrinkage within the Store as per policy - Protect Assets (Cash, Stock and Fixed) - Managing Debtors within the Store - Analyze security requirements and recommend changes in the Store. - Ensure physical security measures in the store are implemented and maintained. Business Trade Licenses (Countries) - Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable Human Resource Management - Manage manpower requirements in line with the Company and Division strategy - Ensure Succession Planning & Career pathing is in place within the store - Ensure open communication / relations with the Store Employee Forum and staff. - Ensure training & Development is in place for the store. - Manage Employee Relations within the store Maintaining Store Standards - Conduct daily floor walks - Ensure implementation of agreed Action Plans (PIP’s) where necessary - Monitor adherence of Company standard compliance in the Store - Ensure maintenance of housekeeping standards - Ensure merchandising policies and standards are adhered to - Ensure ready for business is implemented within the stores - Ensure lighting, store and racking is maintained in good condition Stock Management - Ensure stock is ordered and received as per policy - Ensure that damage stock is cleared as per policy - Implement Obsolete / deranged stock action plans as per policy - Manage the slow moving stock as per policy - Implement excess stock action plans as per policy Store Safety (OHSA) Standards - Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation: - Ensure all required checklists are completed - Ensure appointment of all OHSA representatives for the store as per OHSA Act or if required as per relevant country legislation - Investigate, report and manage OHSA Incidents Expense management - Manage the Store to the Financial Model and benchmarks - Maintenance of expenses in line with budget within the store Insurance Claims Administration - Report all incidents to the relevant insurer. - Liaison with relevant insurer on the claim particulars and validity of the claim - Submission of documentation to the relevant insurer. Management of CB Way - Implement and maintain controls and disciplines as per the CB Way Competencies: Leadership - Is enthusiastic, knows how to inspire others, connects people. - Takes the lead. - Inspires others. - Takes responsibility. - Gives employees their own responsibilities. - Stimulates and uses input from others. - Shows appreciation for good performance. - Result-oriented - Being focused on achieving objectives and results, persevering in the face of adversity. - Makes concrete agreements with others about the results to be delivered. remains focused on results when other things interfere. - Makes an effort to achieve objectives. - Has a clear goal in mind. - Looks for a solution when achieving the objective becomes threatened. - Finishes the job in time. Planning - Systematically organising activities and setting time frames, setting priorities. - Ensures that the necessary means to perform the job are available on time. - Puts matters in an efficient order when planning. - Makes the plan understandable for everyone involved. - Makes, and maintains a realistic plan. - Sets priorities . Delegating - Delegating work in an understandable, structured and verifiable manner. - When delegating, provides enough space and responsibility to be able to perform the task. - - Delegates enough work to complete his/her own tasks. - When delegating, he/she clarifies what results are required at what time. - When delegating, he/she indicates to the employee why he/she in particular is asked this question. - Regularly checks the progress of delegated work - - Performing under pressure - - Maintaining an effective performance under pressure, or when faced with setbacks or disappointment. - delivers good results under pressure. - persists when faced with setbacks. - continues to do the right thing under pressure, without making mistakes. - maintains an even performance under pressure. - Market orientation - Demonstrate being well informed about developments in the market. - Actively seeks mark

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