WFM Manager 1095
Teleperformance · Cape Town
- Employer
- Teleperformance
- Location
- Cape Town
- Posted
- 28 October 2026
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About the job
The Workforce Management (WFM) Manager is responsible for overseeing the efficient and effective management of workforce planning, real-time operations, and management of information processes within Teleperformance SA. This role ensures that operational demands are met by accurately forecasting workforce needs, optimizing schedules, and managing resources to achieve key performance indicators (KPIs). By collaborating with multiple departments, the WFM Manager contributes to the success of operations, ensuring seamless delivery and alignment with business objectives while maintaining employee satisfaction and compliance with labor laws.
Source
Published by Teleperformance at careerseng-teleperformance.icims.com. The advert and its text belong to Teleperformance; Honde shows it as published and links to the original. Check the closing date and requirements there before you apply. Genuine employers never ask you to pay to apply.
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