Customer Service Rep
Kendrick Recruitment · Stellenbosch, Western Cape, South Africa
- Employer
- Kendrick Recruitment
- Location
- Stellenbosch, Western Cape, South Africa
- Salary
- R13 000 to R16 000 per month
- Posted
- 8 October 2026
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About the job
Customer Service Representative | Luxury Catering Company | Stellenbosch Kendrick Recruitment is seeking a professional and customer-focused Customer Service Representative on behalf of a prestigious luxury catering company, with the role based between Stellenbosch Western Cape. Position: Customer Service Representative Location: Stellenbosch Western Cape Property Type: Luxury Catering Company Salary: R13,000 – R16,000 basic salary, negotiable depending on experience Key Responsibilities: Serve as a key point of contact for customers and clients Respond to customer enquiries via telephone, email and other communication channels Provide professional and efficient customer service at all times Assist customers with bookings, enquiries, orders and general requests Build and maintain positive relationships with customers Follow up on enquiries and ensure that customer needs are addressed promptly Assist with resolving customer concerns and complaints in a professional manner Maintain accurate customer and booking information Liaise with internal teams to ensure a seamless customer experience Support the wider team with general administrative and customer service duties Key Requirements: Previous experience in a customer service, reservations, hospitality or similar client-facing role Experience within a luxury hospitality, catering or service environment would be advantageous Excellent verbal and written communication skills Professional, friendly and service-driven approach Strong organisational and administrative abilities Excellent attention to detail Ability to manage multiple enquiries and priorities efficiently Confident telephone manner and strong interpersonal skills Good computer literacy Ability to work independently as well as within a team A genuine passion for delivering exceptional customer experiences To Apply: Interested candidates who meet the requirements are invited to submit their CV to Kendrick Recruitment for consideration. Only shortlisted candidates will be contacted.
Source
Published by Kendrick Recruitment careers at kendrickrecruitment.zohorecruit.com. The advert and its text belong to Kendrick Recruitment; Honde shows it as published and links to the original. Check the closing date and requirements there before you apply. Genuine employers never ask you to pay to apply.
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