F&B Manager / Restaurant Director

About the job

F&B Manager / Restaurant Director | Hazyview | 5-Star Luxury Lodge Kendrick Recruitment is seeking an experienced and dynamic F&B Manager / Restaurant Director for a 5-star luxury lodge in Hazyview. This is an excellent opportunity for a hospitality professional with a strong background in food and beverage management, a passion for exceptional dining experiences and the ability to lead a team within a high-end hospitality environment. The successful candidate will be responsible for overseeing all food and beverage operations, ensuring consistently outstanding service, maintaining exceptional dining standards and maximising operational efficiency. The ideal candidate will have a strong understanding of fine dining, beverage service, restaurant management and team leadership, with the ability to create memorable dining experiences for discerning guests. Key Responsibilities: Oversee all food and beverage operations, ensuring the highest standards of service, quality and presentation. Manage the daily operations of the restaurant, bar and other dining facilities. Ensure exceptional guest experiences through attentive, personalised and professional service. Lead, train and motivate the food and beverage team, promoting a culture of excellence and accountability. Develop and maintain service standards, operating procedures and training programmes. Work closely with the Executive Chef and kitchen team to ensure seamless coordination between the kitchen and front of house. Oversee restaurant setup, service delivery, menu presentations and the overall dining experience. Manage beverage operations, including wine service, stock control, ordering and inventory management. Monitor departmental budgets, control costs and maximise revenue opportunities. Manage stock levels, conduct regular stocktakes and minimise wastage. Ensure that all food and beverage areas are maintained to exceptional standards of cleanliness, hygiene and presentation. Handle guest feedback, special requests and complaints professionally, ensuring swift and effective resolutions. Coordinate special events, private dining experiences and bespoke guest arrangements. Monitor staff performance, prepare duty rosters and ensure appropriate staffing levels. Ensure compliance with health and safety regulations, food safety standards and internal operating procedures. Identify opportunities to improve operational efficiency, service delivery and overall departmental profitability. Maintain a visible management presence during service periods and lead by example. Requirements: Proven experience in a senior food and beverage management role within a 5-star hotel, luxury lodge or fine-dining establishment. Strong knowledge of restaurant management, food and beverage operations and luxury service standards. Excellent leadership and staff management skills, with the ability to build and develop a high-performing team. A solid understanding of wine, beverage service, food pairing and fine-dining etiquette. Strong financial acumen, including budgeting, cost control, stock management and revenue generation. Exceptional guest relations and communication skills. Excellent organisational skills, attention to detail and the ability to manage multiple priorities. A professional, hands-on approach with a strong commitment to service excellence. The ability to work effectively under pressure while maintaining high standards. A passion for hospitality, culinary experiences and personalised guest service. Flexibility to work shifts, weekends and public holidays as required. A valid driver's licence and own reliable transport would be advantageous. Salary: Negotiable, depending on experience. Benefits: Live-in accommodation provided. This is an exciting opportunity for an accomplished food and beverage professional to take a leading role in delivering exceptional dining experiences within a luxury hospitality environment. To apply, please submit your CV for consideration. If you do not hear from us within 7 working days, please consider your application unsuccessful.

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