Customer Relations Officer: Registration and Compliance
Western Cape Mobility Department (Western Cape) · Western Cape Mobility Department, Western Cape Government, Western Cape, South Africa
Closes 9 November
- Location
- Western Cape Mobility Department, Western Cape Government, Western Cape, South Africa
- Salary
- R338 106 to R398 277 per year
- Posted
- 18 October 2026
- Closing date
- 9 November 2026
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About the job
REF NO: WCMD 61/2026 REQUIREMENTS: An appropriate 3-year tertiary qualification (National Diploma/B -Degree or higher qualification) at NQF 6 in customer / client services or customer/client care or related fields. A minimum of 1– year relevant administrative support experience. Competencies : Implement legislation, regulatory frameworks, policies and best practices relevant to the line functions; use information systems that support the management of knowledge and information relating to the line function; administer the Public Service Act, 1994, as amended (Act No. 103 of 1994); administer the Public Service Regulations, 2016; administer the National Land Transport Act (Act No. 5 of 2009); administer the Road Transportation Act (Act No. 74 of 1977); administer the Western Cape Road Transportation Amendment Law Act (Act No. 8 of 1996); administer the National Land Transport Regulations, 2009; manage financial processes in accordance with the Public Finance Management Act, 1999, National Treasury Regulations, Provincial Treasury Instructions and other applicable financial policies, prescripts, directives and collective agreements; process applications for operating licences; manage the functions, activities, processes and procedures of a Walk -In-Centre; manage financial management, monitoring and r eporting procedures, systems and reports of the Directorate; Skills: perform numeracy and literacy functions; use computer systems effectively; communicate effectively in the required language; manage projects; perform accounting, finance and audit functions; conduct economic, financial and statistical analysis; perform legal administration; provide customer and client care; Other: compile and present reports; solve problems; communicate effectively; plan and organise activities; conduct research; work effectively under pressure; work irregular hours when required; meet tight deadlines. DUTIES: Render assistance with the handling of enquiries; Client Service and Application Administration; Business Process Improvement and Operational Support; Render administrative support services. SALARY: R338 106 - R 398 277 per annum (Level 07) CENTRE: Western Cape Mobility Department, Western Cape Government ENQUIRIES: Ms J Ndlovu Tel No: (021) 483 0260 APPLICATIONS: Only applications submitted online will be accepted. To apply submit your application online only: via http://www.westerncape.gov.za/jobs or https://westerncapegov.erecruit.co
Source
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